Last updated: 6 February 2026
Effective from: 6 February 2026
1. Introduction
Sensory Emergencies (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website: https://sensoryemergency.co.uk/
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Sensory Emergencies is the data controller responsible for your personal data.
Email: enquiries@theflorionetwork.com
Telephone: +44 7599 277796
3. Personal Data We Collect
We may collect and process the following personal data:
- Contact information – name, email address, and phone number when you contact us or complete a form
- Technical data – IP address, browser type, operating system, and device information
- Usage data – information about how you use our website
- Cookie data – as outlined in section 7 below
We only collect personal data that is relevant and necessary for the purposes set out in this policy.
4. How We Collect Your Data
We collect personal data when:
- You contact us via the website, email, or phone
- You submit an enquiry form
- You browse our website (via cookies and analytics tools)
5. How We Use Your Data
We use your personal data to:
- Respond to enquiries and communications
- Provide information or services you request
- Improve and maintain our website
- Monitor website usage and performance
- Comply with legal or regulatory obligations
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have given clear permission
- Legitimate interests – to operate and improve our website and services
- Legal obligation – where processing is required by law
7. Cookies
Our website uses cookies and similar technologies to improve functionality and analyse traffic.
You can control cookies through your browser settings and, where applicable, through our cookie consent banner.
8. Sharing Your Data
We do not sell or rent your personal data.
We may share data with:
- Website hosting and IT service providers
- Analytics providers (such as Google Analytics)
- Authorities or regulators where legally required
All third parties are required to respect the security of your data and treat it in accordance with the law.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
10. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
More information is available at https://ico.org.uk
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sensory Emergencies
Email: enquiries@theflorionetwork.com
Telephone: +44 7599 277796
